Out of This World Plumbing has been providing exceptional service to Ottawa homeowners since 2004 thanks to a stellar team of friendly, talented and dedicated individuals. Learn more about them below!
Dave is a licensed plumber, gas & well technician, and certified home inspector. He and his wife Wendy moved to Canada from the U.K. over 20 years ago and started the company (then DS Plumbing) in 2004. Dave has a passion for helping animals in need, and is the chair of the board for Ottawa Stray Cat Rescue.
Dave has a dream to be the first plumber in space… and has even met with Virgin Galactic in hopes to make his dreams become a reality when they start space tours!
Wendy is originally from Windsor, England. Before moving to Canada she worked as a nurse and met Dave when he was one of her patients following a car accident. In her spare time, you’ll often find both her and Dave out in the community supporting local charities and causes. She loves spending time with her two sons and going for walks! Wendy is also the co-author of the homeowner’s contractor guide, There’s Nothing Sexy About Plumbing (…or is there!), alongside Dave.
Tara has worked for Out of This World since 2015, and has a background in marketing & business management. In her spare time, she enjoys yoga, volunteering, and interior decorating – but her greatest passion is travelling! One of her favourite things about working for Out of This World is being part of a company that invests in continuous improvement and growth, resulting in an amazing company culture.
Nancy has been managing the OOTW office since 2012! When she is not keeping the office organized, she is busy working on her farm. Arkhaven Farm takes in animals with health issues, who would otherwise have been put down. Her farm-family includes horses, donkeys, dogs and cats, and she has found a recent passion for nursing abandoned kittens from a local barn. Nancy enjoys working with the great team at Out of This World!
Trevor came to us after graduating from Plumbing Techniques program at Fleming College. He is also a graduate of Algonquin’s Gas Technician program. What Trevor loves most about plumbing is the ability to problem solve, and enjoys taking on a challenge; he also enjoys getting to meet new people everyday. Trevor is a board game enthusiast and enjoys a competitive game with his wife and family, plus learning music in his free time! He and his wife Cassandra keep busy with 2 little boys, 2 cats and a pug.
Jamie joined our team in 2020 as our graphic designer and “wow director”, though over the last few years, his role has continued to grow and encompass many skills. Jamie now leads our internal marketing and content sector, monitors health & safety, assists technicians on jobs, launders uniforms, helps with anything & everything in the office, and he’s even getting certified in Radon Measurement! He is grateful to have such a fluid role where he can be valuable in every area. He is also a published author, and currently working on his first novel. In his spare time, Jamie loves creating art, helping animals, going for walks, and living with his partner and 2 cats, Henry & Bean!
Scott has been with Out Of This World for a few years now! He operates and organizes the warehouse at our head office, and deals with ordering and recalling work parts for the techs. Scott enjoys spending time with his partner and their 2 cats, Charlie & Libby, and planning and constructing homemade contraptions. He is a published author on men’s style! Scott’s favourite thing about working at Out Of This World is the freedom to design and build useful tools for the warehouse and organizing everything to be efficient and clean.
Julia joined the team as the Customer Service Representative and loves getting the chance to talk to and help Out Of This World’s clients on a daily basis! Originally from Montreal, Julia moved to Ottawa for her Bachelor’s of Global and International Studies, and she is currently
taking steps to start a Masters in Speech Language Pathology. In her free time, she enjoys reading, hiking, finding new places to add to her travel bucket list, and spending time with friends and family!
Craig joined the Out of This World Team in 2013 shortly after he and his wife moved from the UK. In his spare time you’ll find him watching Formula 1 racing, working on his house, and spending time with his wife and young son! Craig is a great teacher and is happy to spend time with homeowners educating them on their plumbing system – so feel free to ask him any questions related to your home!
Garry is originally from London, England. He joined Out of This World Plumbing in 2014, shortly after making the leap across the pond. When he is not busy with his two young daughters, he enjoys listening to podcasts and playing soccer! What he most enjoys about his job is making homeowners feel like tradespeople care about them, and the rapport he shares with his colleagues. He is also very good at singing, and often brightens the office with his beautiful voice!
Austin came to our team in 2022 from B.C. where he lived for about 5 years. He is a licensed plumber who loves helping homeowners and taking time to show his clients how things work in the home. Austin is training to become one of our water treatment technicians, and he is also interested in becoming certified for radon treatment & mitigation. Austin appreciates his family time, so when he isn’t working, you can find him spending time with his wife and young daughter.
Geneviève, or Gen for short, joined our team in 2023 as a Plumbing Technician with a background of more than 4 years of experience! She has always loved working with her hands and is looking forward to earning her full plumbing license in the next few years. Gen is passionate about travelling and has been to many beautiful countries, including Australia, where she spent almost a full year living. In her spare time, you’ll find Gen hanging out with her family, friends or cat, Jax. Geneviève is also bilingual so if you need service in French, she is happy to help!
We’re always on our toes at Out Of This World with our Kitty Office Staff nearby! Jake, Garfield and Spook are our lovely office cats that provide OOTW’s office with a cozy “home” feel. They are all rescues that have been adopted into our work family—Jake was a rescued stray, and Garfield and Spook were adopted from Country Cat Rescue. Always looking for cuddles and treats, these three really make Out Of This World what it is!
