A professional plumber starts off their call with you by asking you where your main shut off valve is. This critical piece of your whole home plumbing system MUST be identified.
The main line valve is what keeps the city full main pressure at bay from bursting into your home. If you develop a leak in your water supply lines and your main line valve does NOT work, you will have a big mess on your hands.
When your plumber arrives they should ask you to show you where your main line valve is. If you don’t know where it is they will help you locate it.
Your plumber will also ask you to turn it on and off to ensure that you can turn it in an emergency. Many valves seize over time if not turned at least twice a year.
Your plumber will definitely appreciate the area where he is to be working as clear as possible. For example, under a kitchen or bathroom sink. It’s not easy to fix piping or locate a leak with bottles of chemicals and other supplies in the way.
If you have a leak into your basement, the area where the leak is, should be cleared away for easy access to fix the issue.
Plumbers go to many toilet calls in a week and surprisingly, not many homeowners give the toilet a clean over before the plumber arrives. If a toilet is blocked and overflowing it’s understandable that it’s not clean, but with any other toilet work, a clean toilet to work on is very much appreciated. Having their head next to dribbles and other nasties can be pretty grim.
In our climate in Canada, snow and ice is a huge part of our day to day life in winter. Plumbers (and any other service professionals) truly appreciate a cleared and salted walkway to your home. They are usually carrying a large bag of tools and equipment which can cause unbalancing at the best of times.
Please shovel and salt your walkway and during other times of the year, ensure your walkway is clear of bikes, garden tools etc etc.
At Out of This World, we LOVE animals, and we are always happy to be greeted at the door by a friendly cat or dog. We know they are often curious about what a plumber is up to in their home, but it’s best to keep them away from the work area so they don’t step on parts or tools or get tripped over by a busy & focused technician.
Many times, a plumber will need to do part of their work outside. If this is the case, keep an eye on your four-legged loved one so they don’t escape.
When it comes to plumbing repair, you want to put your trust in people who are knowledgeable and efficient. Hire a plumber who cares. If you need your plumbing system looked at, give us a call at 613-241-3139 or request a quote today!