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Friendly, Professional, &
Trustworthy Ottawa Plumbers

DS Plumbing Wins 2015 Faces Award for Top Plumbing Company

We’re excited and pleased to announce that we’ve won an award! On January 30th, Faces Magazine handed out its 2015 Faces Awards. We were nominated for Top Plumbing Company, and thanks to the votes of Ottawans, we’ve won!

For those who don’t know, Faces Magazine is a monthly publication that can be found throughout the city. They promote local businesses and happenings, and every year they hand out awards to local people based on public online votes. Last year they were called the FABIO (Faces and Business in Ottawa) Awards, which is why, we suspect, the award looks so much like Fabio!

This year, they’ve changed the name and added a plumbing category, so it looks like we may be the first ever plumbing company to get one of these. We’re touched and pleasantly surprised!

“We only found out the result on awards night,” Dave Smythe said. “This is a local publication, so we consider this a great honour.”

The office is very excited about the award. It’s a real inspiration to be recognised in such a way by your community, and we’re as committed as ever to offering the best service we can.

We have so many people to thank! But we want to send a special thank you to all the frontline DS Plumbing staff. They are the true representatives of our company, and it’s because of them that we’ve won. And of course we wouldn’t be the company we are without our amazing customers. So, most of all we want to thank you!

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Our Reviews Are Out of This World

Out of This World Plumbing Ottawa
4.8
Based on 991 reviews
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Great company great service
Wonderful service very polite and great workmanship:)
Adam and his assistant did an excellent job. Very knowledgeable and explained everything that was required. Work was done in a professional manner and you would not know they were even at our home other than all the new shiny parts. I would recommend this company to anyone that requires a plumber.
Great job. Went the extra mile. Satisfied customer😃
Gen and Spencer were on-site at our home today with a backup from our drain. They were able to unclog it and we have scheduled another visit Monday. They were so thorough and helpful. Glad that we contacted them!
Excellent, prompt service. Austin is professional and very knowledgeable. Looking forward to continuing plumbing improvements with him!
Excellent service. Second time we’ve used them. Pricey, but always professional. Will certainly call them again whenever we cannot get the job done ourselves.
Noel explained the problem and did a fine job not only solving the recognized problem but swimming the toilets which had not been requested. Excellent.
Great service. Prompt and professional!
This is update to the review I wrote 4 months ago… to say that Out of This World Plumbing is consistently Awesome.August 2024: Minutes before closing, Shelley answers my call for help because my teenagers can’t get the shower faucet to stop leaking. After turning off the main supply and receiving confirmation of emergency service, Adam returns (he helped us a year ago and gave Awesome Service then too), efficiently provides possible costing, proficiently addressed problem, walks my family through the mechanics of the problem and the solution, all with an enthusiastic smile and positive attitude. We look forward to having Adam help us out in the Future. OOTWPlumbing is Caring, Responsive, Professional. We’ve been calling them for almost two decades.Review from ~5 months ago March 2024: Repeat Customer. Service always Awesome. Our Family appreciates very much receiving information about our designated professional prior to arrival so that Family Members know to whom to open the door. Very interesting to learn a bit more about the person. This week, we welcomed Noah. He was ever polite, proficient, patient and professional. He explained very clearly the issues, recommended work and walked us through with images and the hardware on what was done. The professionals sent are wonderful and influences why we are repeat customers.
Adam came for what was expected to be a small leak, but ended up being a much more serious problem! He stayed for several hours, making sure it was fixed and safe - all the while being extremely friendly and knowledgeable. Highly recommend!
Out of this World is so aptly named as they give out of this world service. We are doing a kitchen renovation and Austin has been there with us every step of the way, from helping us determine the best options for us for appliance placement, sink and faucet choices, and when in the schedule to do what steps of the plumbing work. Austin explains everything patiently and genuinely cares about helping us. We also got to have Gen as part of the work done and she was lovely and so friendly. I’d look in to see the progress and see her smiling as she worked which says a lot about how much she loves her job. Thank you both for the great work you did today and we will see you again in a couple months for the installs!
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