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Friendly, Professional, &
Trustworthy Ottawa Plumbers

The hardest working appliance — the hot water tank

Your hot water tank is one of the hardest working appliances in your home. It heats water for showers, baths, dishwashing, laundry and more!

In Ottawa and the greater Ottawa area, most homeowners rent their tank rather than own it. The problem with this rental agreement in general is that the tank is not likely to get any maintenance during its lifetime until something goes wrong. The checks needed to ensure a tank is in good working condition are pretty simple, but many people find the tank intimidating and worried they will do something wrong and therefore do not maintain it themselves. In most cases, the rental company will not maintain it either and any other contractor performing work on the tank can void warranties or needlessly cost the homeowner money they need not pay.

The average life of a tank in the Ottawa area is about 10 years. We luckily have great soft water within the city and this contributes to the longevity of the tanks. In more rural areas where the homeowner is on a well, tanks can last less time due to hard water that calcifies the tank and reduces the efficiency. In this case, we recommend a good quality water treatment solution to keep this under control.

Alternatives ways of storing or generating hot water are numerous — The standard tank is the most common in gas or electrically powered; solar power, geothermal or boilers are other methods used to heat the water for storage. Tankless heaters that heat the water on demand are becoming more popular as they have the advantage of not running out of hot water.

If you live in a house with many people and find that by the time it’s your turn to shower the water has gone cold, your tank has probably emptied and will take time to fill and heat again. In this situation, a tankless unit would be a great addition to the household. Or it could mean that your tank just isn’t the right size for the family it is serving.

Your water tank does have some health and safety measures built into it to keep it from exploding. It’s true . . . water tanks are actually pressure cookers.

Plumbers get to see videos during their training of houses that have been razed to the ground by an exploding tank (for interest sake, you can see an episode of Mythbusters where they test this in a field). These safety checks must be checked fairly regularly to ensure pressure build-up does not happen.

Another interesting part of your tank is called a “sacrificial anode rod”. This rod is made of either magnesium or aluminum and it sits right in the middle of the tank surrounded by the water.

This anode rod is installed in most tanks to protect your tank and extend its life in a similar way that paint and undercoating protect your car from corroding (it only lasts so long). The life expectancy of an anode rod varies from region to region with the water quality and amount of demand on the heater. ‘Rheem’ makes a fiberglass tank that does not require an anode rod and has a lifetime warranty. In the Ottawa area, rods can last from 5-7 years and can be replaced. The anode rod is called sacrificial because it takes the erosion away from the casing. Usually, when a hot water tank is changed out we will find the anode rod is just a nub. It did its job perfectly.

If you are inclined to test your water tank yourself, check out Dave, owner of Out of This World Plumbing on a video showing you how to do it. If you are still unsure, call your rental company and see if they will come and check it for you.

One other important part of your water tank is the mixing valve. This essential part ensures that no scalding occurs at the end-use fixture, like the bathroom faucet or shower. All hot water tanks must have a mixing valve. This is in the Ontario code and plumbers are required to install one when water heating systems are worked on to ensure anti-scalding measures are met.

To book an appointment, call Out this World Home Services at 613-241-3139 or email solutions@outofthisworldhomeservices.com 

Photo: Autri Taheri, Unsplash

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Our Reviews Are Out of This World

Out of This World Plumbing Ottawa
4.8
Based on 991 reviews
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Great company great service
Wonderful service very polite and great workmanship:)
Adam and his assistant did an excellent job. Very knowledgeable and explained everything that was required. Work was done in a professional manner and you would not know they were even at our home other than all the new shiny parts. I would recommend this company to anyone that requires a plumber.
Great job. Went the extra mile. Satisfied customer😃
Gen and Spencer were on-site at our home today with a backup from our drain. They were able to unclog it and we have scheduled another visit Monday. They were so thorough and helpful. Glad that we contacted them!
Excellent, prompt service. Austin is professional and very knowledgeable. Looking forward to continuing plumbing improvements with him!
Excellent service. Second time we’ve used them. Pricey, but always professional. Will certainly call them again whenever we cannot get the job done ourselves.
Noel explained the problem and did a fine job not only solving the recognized problem but swimming the toilets which had not been requested. Excellent.
Great service. Prompt and professional!
This is update to the review I wrote 4 months ago… to say that Out of This World Plumbing is consistently Awesome.August 2024: Minutes before closing, Shelley answers my call for help because my teenagers can’t get the shower faucet to stop leaking. After turning off the main supply and receiving confirmation of emergency service, Adam returns (he helped us a year ago and gave Awesome Service then too), efficiently provides possible costing, proficiently addressed problem, walks my family through the mechanics of the problem and the solution, all with an enthusiastic smile and positive attitude. We look forward to having Adam help us out in the Future. OOTWPlumbing is Caring, Responsive, Professional. We’ve been calling them for almost two decades.Review from ~5 months ago March 2024: Repeat Customer. Service always Awesome. Our Family appreciates very much receiving information about our designated professional prior to arrival so that Family Members know to whom to open the door. Very interesting to learn a bit more about the person. This week, we welcomed Noah. He was ever polite, proficient, patient and professional. He explained very clearly the issues, recommended work and walked us through with images and the hardware on what was done. The professionals sent are wonderful and influences why we are repeat customers.
Adam came for what was expected to be a small leak, but ended up being a much more serious problem! He stayed for several hours, making sure it was fixed and safe - all the while being extremely friendly and knowledgeable. Highly recommend!
Out of this World is so aptly named as they give out of this world service. We are doing a kitchen renovation and Austin has been there with us every step of the way, from helping us determine the best options for us for appliance placement, sink and faucet choices, and when in the schedule to do what steps of the plumbing work. Austin explains everything patiently and genuinely cares about helping us. We also got to have Gen as part of the work done and she was lovely and so friendly. I’d look in to see the progress and see her smiling as she worked which says a lot about how much she loves her job. Thank you both for the great work you did today and we will see you again in a couple months for the installs!
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