We Fix or Repair All Residential Toilet Models

If you are experiencing issues with your toilet like Toilet clogsToilets that won’t flushToilets that leak or if your Toilet is making Odd noises. Whatever may be wrong with your toilet, our team can fix it. We can also install or replace your toilet if necessary.

Our trained technicians come fully equipped. We know you don’t want to wait around all day, so we arrive on time ready to go to work with all the parts and tools we need.

For quick Ottawa Toilet repairs or installation services, contact us today for an Out Of This World experience!

Outstanding customer service. Was not expecting such friendly, customer oriented servicemen. Trevor explained everything coherently and provided me with a variety of options for the repair work.
Simon
Bells Corners

Request an Appointment

During office hours, we will respond to your request within 1 Hour – OR – if your request is made outside of office hours, you will hear from us first thing the next day! For emergency service call us at (613) 519-1342 24/7.

  • Date Format: MM slash DD slash YYYY
  • This field is for validation purposes and should be left unchanged.

Why Choose Out of This World?

100% Satisfaction Guarantee
We Service Entire Ottawa Area
24/7 Emergency Service Available
We're Neat and Clean
No "Hidden Fees" Pricing
Our Award-winning Customer Service
Excellent service as usual! Out of this World always makes us feel like the issues we have are fixable and we really feel like the technicians work with us to help solve things (though of course they do all the most difficult work!!) We've met 3 technicians now and all of them have been courteous, friendly, and professional and have done excellent work.
Amanda - PAWS Member
Ottawa (Urbandale)

Common Causes of Toilet Problems

Almost everyone has experienced a clogged toilet at some time but there are many other reasons to reach out to a plumber for toilet repairs. Here are some of the common causes we have come across.

  • Broken Toilet Parts. In cities, chloramine in the water supply makes plastic and rubber parts more brittle over time. For parts that need to create a seal, that can shorten lifespan.
  • Hard Water. In rural areas, hard water can mean calcium deposits on some parts. Having a water softener installed can help prevent these kinds of issues.
  • Poor Toilet Design. Some toilets are just better designed and constructed than others, especially when it comes to clogging.
  • Installation Errors. Toilets need to be installed correctly. For example, flanges connecting the toilet to the soil stack can become stressed if over-tightened. The flange should be level with or slightly above your floor – not below. Simple things like this can cause leaks

How to Prevent Toilet Clogs and Unnecessary Toilet Repairs

We recommend not flushing anything except waste and toilet paper, even if the product is labelled “flushable”. Here are some common things that we’ve seen clog Ottawa toilets.

  • Feminine Hygiene Products – they are still one of the most common causes of toilet clogs that we see.
  • “Flushable” Wipes – Some baby wipes and other personal wipes are labelled as flushable, and if your toilet and drain installations have been perfectly done you may be lucky. But in less than ideal circumstances these can and do clog toilets and drains.
  • Thick “luxury” toilet paper – Some baby wipes and other personal wipes are labelled as flushable, and if your toilet and drain installations have been perfectly done you may be lucky. But in less than ideal circumstances these can and do clog toilets and drains.
  • Facial Tissues – Even though they look thin and delicate, remember they can withstand a cold and don’t break down as easily as toilet paper.
  • Paper Towels – These are designed to resist disintegration as much as possible, so don’t take a chance with them.

Here are a few other simple things that can help you avoid unnecessary toilet repairs.

  • Don’t add any cleaners or pucks to the tank – The chemicals in them can prematurely age the rubber and plastic parts. Putting them in the bowl is fine. However, when chlorine pucks get smaller, they can cause blockage of the water jets.
  • Don’t put bricks or water savers in the toilet tank – People used to do this back when 20 litre flush toilets were common, but in today’s low-water volume flush toilets they aren’t needed. These objects can interfere with the flushing mechanism and bricks can shed particles that can cause problems as well.
  • Flush after each use – Today’s new low-flush toilets are designed to be flushed every time in order to avoid chemical degradation of the mechanical parts (so don’t “let it mellow”).

Toilet Brands We Carry

While we can install any make or model of toilet brand, we find our customers get great results with these brands.

Out of This World Plumbing is a Kohler-approved professional installer. Whether you buy a Kohler toilet through us or from a local showroom, we can ensure the installation done right.

Learn more about Kohler toilers

If you’re looking for a great quality new toilet for your home, Gerber provides excellent flushing performance and overall value.

Learn more about Gerber toilers

Toilet Repair Resources

puppy with toilet paper

Why Does My Toilet Clog So Easily?

Does your toilet get clogged all the time when you flush? Looking for answers as to why? In this post we cover the 7 most common reasons that toilets can get clogged, including the easy fixes and the situations in which you’re better off to call a licensed plumber.

Read More »

Worry-Free Flushing Guaranteed

24/7 Toilet Repair Services For Ottawa, Nepean, Kanata, Stittsville, Dunrobin, Orleans, Barrhaven, Manotick, Greely and More!